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Frequently Asked Questions

How long will it take to process my order?

Orders normally take 2-5 business days to process. Processing time does not include delivery time. Please see Shipping for more information.

Can I mark my order as a Gift?

Yes. Please include a note when placing the order to let us know. The order will ship with minimal outer branding and there will be no pricing on the invoice inside the package. A gift message can be included at no extra charge.

Does my Canadian order have tracking with Standard Shipping?

No. Standard Shipping does not include tracking. If you would prefer your Canadian order to include tracking, please select Tracked Package.